Customer Reviews
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Customer Reviews
Home / Customer Reviews
Google review summary

Gek Khim Mich Lim
6 days ago
I highly recommend Hazel for physiotherapy! She is very professional, dedicated, and easy to communicate with. Thanks to her expertise, my lower back issue has improved significantly. If you need a knowledgeable and caring therapist, Hazel is the one to see.
foong daw Kwong
1 week ago
Chong is a kind and responsible person. He is not just a home therapist to me, he is my close friend who cares and attend to my every needs. He is patient, kind and obliging. I appreciate his devotion and genuine interest in my welfare.
Hana
1 month ago
My husband who has Parkinson engages Retrofit home-based sessions. Both Hazel at trial session and Chong Huat are very patient. Chong Hong uses different strategies to engage and motivate my husband.
Donald Duck
1 month ago
Bryan, an exercise specialist from RF, has been absolutely wonderful. He is extremely attentive and, despite his young age, is very good at engaging and entertaining the elderly, which makes each session enjoyable and motivating for my mom. He always goes the extra mile by extending his time when needed and never rushes through a session. On top of that, he even conducted a leg massage for my mom, which was not part of his coaching scope, simply out of genuine care and concern. His dedication, patience, and kindness truly stand out. Highly recommended, and we are very appreciative of his excellent service.
Ni Jun Lim
2 months ago
Bryan is patient and never fails to customise targeted exercises for my Mum to improve her stability. The progressive difficulty level and encouraging conversations in-between keep my mum both engaged and challenged - Happy to see her improvement now from zero workout experience previously. Shout out to Chong Huat as well. Would recommend these instructors for elderly target audience!
Isaac Hannan
2 months ago
Bryan is a very patient and caring exercise specialist. He always goes slowly because my mum is very weak. Even though my mum has hearing issues, he remains calm and patient at all times. My mum absolutely loves him and feels very comfortable exercising with him. Bryan also took the time to teach our helpers how to carry out some exercises when he is not around. We truly appreciate his dedication and kindness.
Edzra Iskandar
2 months ago
Excellent. Their physiotherapist know what to do and tailor what is best for my father, an 85 year old man.
Nambi Viswalingam
2 months ago
Chong Huat has been a fantastic personal trainer for both my wife when she was struggling with a debilitating movement disorder disease and, more recently, my daughter who wished to get generally fit and toned. Chong Huat is kind, encouraging and patient. Always reliable, always caring. And he has a wide and deep range of experience for clients with neurological disorders or customers who just want to get fit. Thank you Chong Huat for all you have done for my family!
Shao Ean Ng
2 months ago
James attended to mom who is a stroke patient with terminal cancer. His patience, devotion and dedication towards her warms everyone’s heart. Through his effort, mom had strength in her legs till the very end. Mom passed away mid November this year and we can’t thank James enough for all that he had done for her.
Daxter Yeo
5 months ago
I engaged Retrofit to arrange a home physiotherapy session for my elderly mum, and I couldn’t be more impressed with the experience. From the start, their service was seamless and professional. The physiotherapist who came was not only highly skilled but also very kind, patient, and attentive to my mum’s needs. What stood out most was how the exercises were carefully tailored to her abilities and health goals. The therapist took the time to explain each movement clearly, ensuring my mum felt comfortable and motivated. I could see how much confidence it gave her to have someone guide her in such a personalised and reassuring way, right in the comfort of her own home. Retrofit truly provides a valuable service for families who want their loved ones to stay active, safe, and independent. It gives me peace of mind knowing my mum is in good hands. I highly recommend Retrofit to anyone seeking reliable and compassionate physiotherapy at home.